Root Cause Analysis
Four essential root cause tools used across manufacturing and industrial operations. Open a topic below to listen to its narrated training in English, Bahasa Malaysia, Tamil, or Mandarin. Each topic has its own 10-question assessment (50% to pass) and its own Certificate of Awareness — questions are never mixed between topics.
1
🔍 5 Whys
Toyota's structured technique of repeatedly asking "why" to move from symptom to true root cause.
2
🐟 Cause & Effect (Fishbone)
Organize brainstormed causes into the 6M categories: Man, Machine, Method, Material, Measurement, Environment.
3
🧲 7 QC Tools
Collect data, prioritize, analyze, and control your process using the 7 Basic Quality Control Tools.
4
🍾 Bottleneck Analysis
Find and manage the one step that limits the output of your entire system.